September 14, 2020

Pairing Tyro to ClickPOS App for iOS

Why integrate to eftpos

The integration of Tyro Eftpos to ClickPOS app makes sales much quicker and avoids errors.
The integration means you no longer need to enter the sale amount manually into the Eftpos terminal. As you finalise the sale in ClickPOS, select the Eftpos payment, the amount is automatically displayed on the eftpos  terminal. ClickPOS screen displays the progress of transaction showing a success or declined messages. The receipt can be printed directly from the receipt printer rather than the terminal.

Prerequisites before pairing

– Tyro is available for Australian customers only. Do not proceed if you reside outside of Australia.
– ClickPOS App must be fully activated and not in
free trial mode
– You have registered with Tyro via application
Register with Tyro
  o   Select In-store Payments
     o   Select type of business Eg. Hospitality
     o   Enter estimated monthly card transaction volume
     o   Select YES for Point of Sale
     o   Select ClickPOS App
     o   Enter your contact details
     o   After approval you will receive your terminal
 Tyro supplied and activated EFTPOS terminal connected to your local network
     o   Tyro customer Support   or telephone 1300 966 639 or email
– Printer has been setup for printing Eftpos receipts – Video on connecting Epson printer


Pairing to ClickPOS

Your Eftpos must be connected to your local internet before proceeding with next section.
Sign into the ClickPOS App.
Then navigate to Settings > Payments > Tap + sign to add  > Select Tyro > then Save


Select Connect to Eftpos > Select the type of Terminal

Follow instructions on the terminal
Press Menu > Select Config > Integrated Eftpos > Pair with POS > Press Start > Tap Next

The terminal will display your Merchant ID and Terminal ID, Enter the details into ClickPOS

The setup of eftpos is completed.

Sale - Using Tyro as payment

Now to test the sale. Go to Settings > Sale
Select the Product to sell > Select pay  > Select Tyro button.

The amount will display on the terminal, the customer will tap their card onto terminal, transaction will be processed.

Refund to a customer

If the customer receipt shows a sale was made by eftpos, then you may refund one or more items from the invoice to the originating card.
To refund to a customer card, you need to search for the invoice number, then select items to refund.

Go to Home menu > History
Search for invoice number as displayed on customer invoice.
Note: Refund to eftpos must be the same card as the original purchasing card.  

For partial refund, select the items. Displays a Tick for selected items.
For a full refund, simply tap the refund button.

Then select the Payment type to refund. in this case Tyro.
A receipt will be printed.
A new Transaction will be created in History for the refund of this sale.